Referral Triggers
Happy customer? One click to share your link + reward both sides.
Capture Reviews While the Delight is Fresh
The best time to ask for a review is right after a successful delivery. Kuzafy automatically triggers a feedback request on WhatsApp once an order is marked as Delivered in your dashboard. This hands-off approach ensures a steady stream of fresh testimonials without your team having to send a single manual text.
One-Tap Ratings for Higher Response Rates
Customers are more likely to give feedback if it's easy. Kuzafy uses interactive WhatsApp buttons for 1-5 star ratings, allowing customers to review your service in seconds. For those who want to say more, the bot encourages detailed comments in their preferred language, providing rich social proof for your business.
Show the World Your Business is Verified
Positive reviews aren't just for your records — they are your moat against competitors. Every verified review is stored in your Merchant Dashboard and can be showcased on your WhatsApp storefront to build immediate trust with new leads.
6+ hours lost typing the same answers
→ now AI does it
30–40% of leads drop because payment is too hard
→ now one tap
No customer history
→ now every buyer is tagged & re-targetable
No-shows killing your schedule
→ now deposits + reminders