Product Recommendations
Show catalog items with photos + “Buy Now” buttons personalized based on what they asked.
Bring Your Store Directly into the Chat
Don't just send links — send a curated shopping experience. Kuzafy connects directly to your digital catalog to pull high-quality images and real-time pricing into the WhatsApp conversation. Whether a customer is looking for a specific category or just browsing, the bot presents relevant options that match their inquiry instantly.
Personalized Recommendations for Every User
Our AI analyzes past purchase patterns and current chat intent to make high-probability suggestions. If a customer previously bought a fragrance, Kuzafy can suggest a matching body lotion or a trending scent in their preferred language. This level of personalization makes your brand feel like a boutique service.
Master the Art of the Upsell and Cross-sell
Use the natural flow of conversation to increase every sale. When a customer adds an item to their cart, Kuzafy can automatically recommend complementary products that other shoppers loved. By making these suggestions during the high-intent checkout phase, you maximize the value of every M-Pesa transaction without increasing your ad spend.
6+ hours lost typing the same answers
→ now AI does it
30–40% of leads drop because payment is too hard
→ now one tap
No customer history
→ now every buyer is tagged & re-targetable
No-shows killing your schedule
→ now deposits + reminders